"TellerSolution™ allows us more flexibility and variety in our teller training in addition to reducing training time. Because of the module structure, a new teller can learn on the computer in the morning and reinforce that learning by observing at the teller line in the afternoon. Individual modules can be used as refreshers for experienced tellers or other staff with member service contact. A consistent work method and service message can be delivered through our multiple locations."

Think Federal Credit Union's Learning and Development Consultant, Megg Ganrude.