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"TellerSolution™
has resulted in an overall reduction of training time and charge
back costs of 32%. By reducing the length of training, savings are
being reaped in trainer salaries, as well as student salaries and
expenses.
Multimedia has allowed us to reduce actual instructor-led classroom
time by 70% and offer the program twice as often. This not only
frees up Teller Trainers to facilitate other classes but it also
provides a skilled Teller replacement in the branch at a much quicker
rate."
M&T Bank's Training Director, Lynne Kreiner.
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